(4.7 / 5)1844+ Ratings

Lanieri Reviews

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Overall Rating

4.7
9 Reviews
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About Lanieri

Lanieri.com is an online platform specializing in custom suits, dress shirts, and other made-to-measure clothing. The service offers a unique blend of tailoring and technology, providing customers with high-quality garments crafted from 100% Made in Italy fabrics. The product range includes suits, shirts, pants, blazers, jackets, coats, chinos, and accessories. Lanieri also provides a virtual appointment service with a Style Advisor to help customers create the perfect tailored garment from the comfort of their home. The brand emphasizes a sustainable approach to fashion, transforming the heritage of Italian tailoring into a compelling vision for the future.

Lanieri Coupon & Discount Codes

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Lanieri Customer Reviews (9)

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Ruby Barker
Ruby Barker
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Feb 12, 2023
Jasmine Farmer
Jasmine Farmer
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Feb 12, 2023
Lilly Garcia
Lilly Garcia
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Feb 11, 2023
Esila Khadzhiev
Esila Khadzhiev
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Feb 11, 2023
M'Hamed Çetin
M'Hamed Çetin
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Feb 9, 2023
Georgina Horton
Georgina Horton
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Feb 9, 2023
Amelie Rowe
Amelie Rowe
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Feb 8, 2023
Giosuè Moretti
Giosuè Moretti
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Feb 8, 2023
Paul Kuhn
Paul Kuhn
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Feb 8, 2023

Lanieri Customer’s Q&A

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Lanieri FAQs

FAQ

About Lanieri.com Popular Products and Services?

Lanieri.com is renowned for its custom-tailored men's clothing, crafted from 100% Made in Italy fabrics. The popular products include suits, dress shirts, blazers, and trousers, with a special emphasis on made-to-measure services. They also offer a unique Trunk Show service, bringing the bespoke experience to various cities. Additionally, Lanieri provides video consultations for personalized style advice and product discovery. Accessories like neckties and a selection of limited edition fabrics are also featured, catering to those seeking a personalized luxury tailored experience.

FAQ

About Lanieri.com Payment Method?

Lanieri.com provides several payment methods for customer convenience. Customers can use Apple Pay for a quick checkout process, especially when browsing on an Apple device. For those preferring traditional methods, credit cards such as Visa, MasterCard, Diners Club International, and American Express are accepted. PayPal is another option, offering a secure and confidential way to transact. Additionally, wire transfers are facilitated through Stripe, allowing customers to enter their details and have the amount debited accordingly. The security of payments is ensured through SSL encryption, ensuring that credit card details remain protected.

FAQ

Lanieri.com Return Policy?

Lanieri.com's return policy allows for refunds in cases of imperfections or fitting problems. Customers must submit a refund request within 30 days of receiving the garment or from the day it is ready for collection at the store. The refund is processed within 7 working days using the same payment method used for purchase. For sartorial alterations, customers can visit a Lanieri store or a local tailor. Lanieri covers alterations up to a certain amount or offers double the value in credits for future purchases. If a garment cannot be adjusted, Lanieri will remake it for free. As for the shipping policy, Lanieri delivers worldwide within 35 days from the order confirmation. Shipping is free on orders above €100.00, and any customs taxes are included.

FAQ

What is the process for ordering a custom suit from Lanieri?

Ordering a custom suit from Lanieri involves a detailed process to ensure a perfect fit and personal style. First, customers select their desired fabric and design options, including lapels, vents, pockets, buttons, and lining. The website provides a live-updating preview to visualize changes. Customers then input their measurements, which can be guided by a video tutorial. Lanieri uses a proprietary algorithm and the expertise of their tailors to refine these measurements. Once the order is placed, the suit is tailored in Italy and delivered to the customer, ensuring a garment of high quality and Italian craftsmanship.

FAQ

Do customers need to provide measurements for every purchase with Lanieri?

No, customers only need to provide their anatomical measurements during their first purchase. The measurements will be stored in their Personal Profile for future purchases.
FAQ

Does Lanieri offer free shipping?

Yes, shipping, including any customs duties, is free for orders over €100.
FAQ

Is there a physical store where customers can see Lanieri products?

Yes, customers can book an appointment at one of Lanieri's Stores to see and feel a selection of items and evaluate the quality of their craftsmanship.
FAQ

Does Lanieri offer ready-made items?

No, every Lanieri garment is made from scratch based on the customer's anatomical measurements. However, Lanieri stores offer a selection of test items to showcase the quality of their fabrics and finished garments.
FAQ

What is Lanieri's delivery time?

Once the order has been sent from Lanieri's laboratories, delivery is usually within 24/48 hours in Europe and Italy (extra day for certain regions) and 3/5 working days for extra European deliveries.

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